Effective Date: February 1, 2025
Lotus Commercial Capital

At Lotus Commercial Capital, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, apply for funding, or use any of our financial services. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect information in several ways to deliver services and operate efficiently.

a. Information You Provide to Us

  • Name and contact information (email, phone, address)
  • Business name, structure, and EIN
  • Loan or funding application data
  • Bank account or financial institution details
  • Tax documents, identification numbers
  • Communication preferences

b. Information We Collect Automatically

  • IP address and browser type
  • Device information
  • Referral links
  • Website behavior (pages viewed, time on site)
  • Cookies and similar technologies

c. Information from Third Parties

  • Credit bureaus
  • Public records
  • Business partners
  • Financial institutions (with your consent)

2. How We Use Your Information

We use your information to:

  • Process loan and funding applications
  • Verify your identity and business credentials
  • Communicate with you about your account or application
  • Comply with legal and regulatory obligations
  • Improve website performance and user experience
  • Offer relevant services, content, or promotional materials (with consent)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Lending partners and affiliates to fulfill your funding requests
  • Service providers (e.g., hosting, credit checks, analytics, email delivery)
  • Government agencies or law enforcement as required by law
  • Successors in the event of a business sale, merger, or acquisition

All third-party partners are required to protect your data and use it only for the services we request.

4. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

We use cookies and tracking tools to:

  • Recognize returning users
  • Track site performance
  • Improve navigation and functionality
  • Personalize your experience

You can modify your browser settings to disable cookies, but some parts of our site may not function properly.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

a. California Residents (CCPA)

  • Request details about data collected
  • Ask us to delete your personal information
  • Opt out of data sharing (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

To submit a CCPA request, email privacy@lotuscommercialcapital.com.

b. EU/EEA Residents (GDPR)

  • Access and correct your data
  • Request deletion or data portability
  • Object to or restrict processing
  • Withdraw consent at any time

Submit GDPR-related requests via privacy@lotuscommercialcapital.com.

7. Data Retention

We retain your information for as long as needed to provide services, meet legal obligations, and resolve disputes. If you apply for funding, your data may be kept for auditing or regulatory purposes.

8. Children’s Privacy

Our services are intended for business use only. We do not knowingly collect data from children under 13. If we learn that information has been provided by a child, we will delete it immediately.

9. Third-Party Websites

Our website may link to other platforms or services. We are not responsible for their privacy practices or content. Please review their policies before sharing information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services means you accept those updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Lotus Commercial Capital
Email: privacy@lotuscommercialcapital.com